Shipping policy
From order to delivery.
The Store Front handles customer communication and delivery problems when an outside supplier, manufacturer, fulfillment provider, or carrier handles part of an order.
Before payment
The applicable storefront and hosted checkout show the product, order total, available shipping destinations, and shipping charge before payment. If you need delivery by a specific date and no delivery window is displayed, contact support before ordering.
Made-to-order products
Some items enter production after payment and are not held as standing inventory. Production and delivery estimates depend on the selected product, supplier, destination, and carrier. An estimate is not a guarantee, but we will communicate material delays we learn about.
Address accuracy
Customers must provide a complete shipping address. Contact us immediately if an address needs correction. We cannot promise a change after production or shipment has begun.
Tracking
When a carrier or fulfillment partner provides tracking, we send it using the contact information attached to the order. Tracking can take time to update after a label is created.
International orders
Available destinations and charges are shown at checkout. Unless the storefront states otherwise, the recipient pays customs duties, import taxes, or brokerage fees assessed by the destination country.
Delay, loss, or damage
Email support@thestorefront.cc with the order number and storefront name. If an order cannot be fulfilled within the disclosed timeframe, we will offer a revised estimate or cancellation and refund.
The Store Front · Miami, Florida · Effective September 1, 2026